Telecom software defects are tough to debug. Complex codebases running on all kinds of environments, using a multitude of different networking protocols, hardware brands and scores of connections result in millions of topology permutations - all of which are simply impossible to test.
So even with the wide selection of software development best practices in place (continuous integration, agile processes, automated testing, etc), Telcom businesses are still shipping products with known - and unknown! - software defects.
Last week, at the latest ComTech Forum event in San Jose, Account Director Steven King spoke about how Undo's software flight recording technology can help resolve intermittent software defects in complex networking systems at least 5x faster than you do currently.