Software is now an integral part of the business landscape but what are the consequences of it not running reliably?
Boutique analyst firm Freeform Dynamics recently conducted a survey in partnership with The Register to gather feedback from the tech community on the challenges of troubleshooting software failures on customer sites.
"Whether it's systems-level platforms and tools or full-blown business applications, you want the software your organisation depends on to run reliably and predictably. Our recent Reg survey, however, confirmed what most probably knew from experience, or could guess from press headlines – that software-related failures are far from uncommon."
"Troubleshooting and diagnostics was, in fact, a recurring theme in the study, especially concerning complex production systems. With myriad dependencies and influencing factors, the consensus was that tracking down the root cause of software issues is a constant challenge. Troubleshooting intermittent failures was a particular problem highlighted by many."
View the full article on The Register and access the report below.