NEW RESEARCH REPORT: Overcoming the limitations of coding agents in complex software systems
Resolve production issues in minutes
Critical production incidents are every engineering leader’s worst nightmare. A customer escalation pulls you and your team into daily status calls and firefighting, while the fix stays out of reach.
Undo gives your engineers and their AI agents the runtime context: the full history of what your program actually did as it ran. That’s what powers automated root-cause analysis. Get to a verified root cause fast, so issues get resolved before they escalate, and escalations get closed before the next status call.
The incidents that hurt most are the ones you can’t reproduce
Your products run on millions of lines of C, C++ or Java in complex, distributed production environments. When something breaks in production, the pressure is immediate. The path to a root cause rarely is.
Escalations turn innovation time into firefighting time
A single escalation can become a P1 incident. Engineers, and often engineering leaders, get pulled into daily calls with the customer. Sometimes, these calls occur several times a day. Roadmap work stalls while the team switches into reactive mode, and the escalation dominates everything until it’s resolved.
The hardest failures can’t be reproduced on demand
The most damaging production failures are often intermittent, environment-specific, or triggered only under real customer load. Customer-impacting issues that stay open for weeks or months: reopened repeatedly, passed from team to team, and closed as “cannot reproduce” without ever being resolved.
AI isn’t able to investigate what it can’t see
Coding agents are increasingly capable, but they face the same limitation as your engineers: without visibility into what the program actually did at runtime, they’re working from source code alone. So they guess, and confident guesses are exactly what you can’t afford in production.
Solution
Automated production root cause analysis, backed by evidence
Undo captures a deterministic recording of a production failure. This is the complete execution history, including control flow, data flow, and every state change. That recording becomes the runtime context your engineers and their AI agents need to understand exactly what happened.
Capture the failure once
Deployed in production, Undo records the failing execution down to the instruction level. The entire sequence of events that led to the failure is captured in a single, self-contained recording. There’s no need to reproduce the issue again and again to chase each new theory.
Let AI agents investigate the recording
Your coding agent queries the recording through Undo’s MCP server, reasoning about the program’s dynamic behavior the way it already reasons about static code. It can trace causality across components, test hypotheses about the root cause, and pinpoint the source of the failure.
Trust every answer
Because the recording is a deterministic recording of what actually happened, every conclusion the agent reaches is backed by verifiable evidence. Engineers can check the reasoning against the real execution, so you get an answer you can act on, not a plausible-sounding guess. Engineers stay accountable for the final decision; the investigation is what gets dramatically faster.
Resolve once, deploy once
Recordings are portable and self-contained, so a production failure can be analyzed anywhere, away from the customer environment, on any machine. A single, confident fix can then be deployed just once, minimizing customer disruption.
Proven on real production failures
What your team gains
Contain escalations
Get to the root cause of P1 customer issues inside a single status-call cycle, resolving in hours, not days, and restoring control.
Solve the unsolvable
Root-cause intermittent, environment-specific, and hard-to-reproduce failures that traditional methods leave open indefinitely.
Protect the roadmap
Reclaim engineering capacity from firefighting, reduce customer escalations, and keep your team focused on building.
Customer success
Expert-Led Enablement for Long-Term Impact
Undo provides more than a tool. We partner with our customers to ensure our customers achieve their objectives. Our three-tier Customer Success program is designed to deliver time-to-value within weeks, lasting engineering impact, and expert guidance at every stage.
FAST, CONFIDENT ONBOARDING
Seamless Integration
We integrate Undo and our MCP server into your production infrastructure with minimal disruption, ensuring compatibility with your systems and workflows.
Production Recording Enablement
We configure Undo to capture and securely store recordings of failures in production environments.
SKILLS THAT STICK
Hands-On Product Training
Interactive lab-based sessions delivered by Undo engineers, the experts behind the technology, helping your team get the most from our tools from day one.
Advanced Debugging Workshops
Bring your toughest bugs. We’ll work side-by-side to analyze root causes, improve dynamic logging, and teach best practices for AI prompting.
LONG-TERM PARTNERSHIP
Quarterly Business Reviews
Structured reviews with your key stakeholders to track adoption, measure value, and align on what’s next.
Forward-Deployed Engineers
Undo’s forward-deployed engineers embed with your team to solve complex challenges. Hands-on expertise exactly where you need it.
Want to discuss if this could work in your environment?