Accelerating bug-fix time and delivering a first class customer experience
Challenge: customer-reported issues that could not be reproduced. Altair’s engineering team would sometimes spend hours, days, sometimes weeks trying to figure out what the root cause was.
Learn how Brian Janes, Senior Engineering Director, Altair HPC solved that problem altogether with LiveRecorder. Watch the video below.
“We used LiveRecorder to replay the code execution and we identified the problem in less than an hour.”
Brian Janes, Senior Engineering Director, High Performance Computing at Altair