Financial Services

Ensuring service availability

Deliver innovative customer experiences, accelerate your time to market, and improve the reliability and availability of your software with LiveRecorder.

Whether capital markets, insurance, global investment banks, payments, or fintech startups - we understand that modern financial services companies seek to:

  • accelerate the go-to-market speed of their services
  • deliver richer customer experiences
  • strengthen security
  • drive operational efficiencies
  • reduce costs
Online banking

Business challenges

High-volume financial transaction systems must be highly secure, perform at incredible speed,  and be available 24/7 and defect free.

This is a huge ask; financial software development and defect resolution for this sector are often held back by:

  1. Highly complex code bases - monolithic or distributed cloud architecture with microservices
  2. Taking a long time to ship - ensuring software reliability can be very slow
  3. Software applications that are difficult to maintain and result in failure cascades - a failure of one part of a monolithic application can bring down the entire system, if not properly designed

These pressures are further exaggerated by the highly regulated environment: FCA guidance dictates that any software outage must be documented and explained. This requirement can result in considerable operational resource use and losses.

The solution

Accelerate software defect resolution with Software Failure Replay

LiveRecorder is the leading Software Failure Replay platform.

LiveRecorder reduces the probability of software failures reaching production.

LiveRecorder provides software engineers with a toolkit that helps accelerate software defect diagnosis and resolution.

LiveRecorder’s core capabilities are its:
- record function to capture recurring or intermittent bugs red-handed
- replay function to analyze and debug the recording file

LiveRecorder comes in two flavors depending on what language your applications is written in: C/C++ or Java.

How it works

Record Replay Resolve

Traditional methods of software debugging rely on being able to reproduce software failures; this is costly and take huge amounts of time. LiveRecorder simply records "what happened".

All events, interrupts, memory allocation, changes to disk contents, user inputs, and device output are captured in the recording. This recording gives engineers a carbon copy of what occurred, without having to waste time trying to reproduce the problem.

With the recording, engineers can swiftly and efficiently zero-in on the problem by stepping forward and backward in their program's execution.

Time-to-resolution is accelerated. For regulatory purposes, bugs and their causes can be easily identified, documented and explained.

LiveRecorder can help in test environments as well as in production environments.

Key Benefits

Maintain systems availability and protect your reputation

Deliver first-class customer experiences

Ensure you deploy reliable applications and minimize the risk of down-time. Boost your Net Promoter Score and customer loyalty.

Reduce time-to-resolution of defects

Dramatically decrease time-to-resolution of software defects by eliminating guesswork and obtaining an exact recording of the events that led to the software failure.

Support compliance and security

By recording a failed process, engineering teams no longer need to waste time trying to reproduce failures. A full recording of events can be captured on-demand.

Trusted by leaders

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